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STAR renews its ISO 17100 and ISO 9001 certifications
01/2019: The Barcelona-based translation agency, STAR Servicios Lingüísticos, has renewed its quality seal according to the ISO 17100 (translation services) and ISO 9001:2015 (quality management systems) standards.
"The quality standards are much more than just a seal", states Michael Scholand, CEO of the Catalan company. "The standards are the foundation of our work. They are best practices reflected in rules that govern our day-to-day. Having clear guidelines allows us to offer a wide range of services with guaranteed quality. That is why we have established processes for the following services: technical translation, software localisation, audiovisual translation, website translation, multilingual DTP, technical writing, interpretation, etc."
"The new focus on risks of the ISO 9001:2015 standard and the need to analyse our context in depth has helped us to work in a more proactive way. We therefore aim to avoid or counteract any negative influence that could undermine our ability to deliver a high-quality service", adds Ester García, Operations and Quality Manager at STAR Servicios Lingüísticos. "The positive satisfaction enquiries that our clients send to us on a daily basis are proof of this."
Find out more about our high-quality language services on the following pages of our website and blog:
- Certified language services: ISO 9001 and ISO 17100
- Purchasing high-quality translations (1/2)
- Purchasing high-quality translations (2/2)